Tactics was developed to meet the unique requirements of support departments within educational institutions and small buisnesses. Utilizing the FileMaker Pro 5.x engine, Tactics offers many powerful features built upon an intuitive interface. While there are many "help desk" type suites available, Tactics extends far beyond that metaphor by providing account maintenance, contact management, technical support, and synchonization with the popular Now Up-To-Date calendar application. What's New: Version 3.0 adds the following: New, more compact and user-friendly interface. Centralized preferences management. Report "helpers" for some modules. | 
